Shipping & Returns

Orders are processed within 1–2 business days.

Most orders arrive within 2–8 business days on average. In some cases, it may take up to 7–14 business days depending on your location, customs clearance, or carrier delays.

• Free shipping on orders over $50
• Standard rates apply for orders under $50 (calculated at checkout)

Once your order ships, you’ll receive a shipping confirmation email with a tracking link. Please allow up to 48 hours for tracking info to update.

If you're not satisfied with your purchase, you can return or exchange any item within 30 days of delivery for a full refund or replacement—no hassle.

Reach out to us via our Contact page or email support@kymorapets.com. We'll walk you through the return process and issue a return authorization.